The General Terms and Conditions of Play at Slaep apply to all the offers, orders, products, agreements and deliveries ofPlay at Slaep. By ordering an product you agree to these conditions.
Agreement and Order
The agreement becomes binding at the time you place your order in the online order form. After you paid, Slaep will process your order. To confirm your order you will receive an e-mail to the e-mail address you provided. Images from the website can be slightly different from reality.
Pricing and Content
All prices of the items are displayed in Euro and including VAT and excluding shipping costs.
Play at Slaep has the right to change text and images on the website, without giving notice first.
We will always try to ship your products as fast as we can after your order comes in. However due to all safety measures we take during this COVID-19 period we are all facing we decided to ship only every Monday and Friday, but be aware of holidays wich we communicate on our homepage for your reference and shipping dates when you order an item that is a pre-order. If you place an order that contains a pre-order we will send all items at once. Shipping is totally free of charge within Europe from 150, for orders under this amount it is 4,99EU.
Orders shipped internationally may incur duties and taxes which are applied by customs. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer. Please contact your local customs office for more information regarding taxes and duties payable in your region.
We always want you to be completely satisfied with your Slaep item. So, if you want to return or exchange an article you can do this within 14 days after payment.The return of an article is only possible when the article:
- is in undamaged state
- is not worn and/or used
Play at Slaep
Do not forget to fill in the following information:
- The order number
- Your name and e-mail address
You will receive an e-mail confirmation and we will pay back the amount within a few days after recieving the returned item.
* All returned shipping costs, are the responsibility of the customer.